Lasource

Terms & conditions

At La Source, every piece honors Berber craftsmanship and tradition. Please read the terms and conditions below for details on using our site and services.
La Source begins with Itto, Saïd’s mother, whose weaving inspired the very first pieces. Today, Christine's artistic expertise ensures clients receive thoughtful guidance in colour, shape, and style, while staying true to the cultural heritage behind every creation. With a sharp eye for symbolism and authenticity, Christine carefully curates each piece. Through Saïd’s deep roots and trusted connections, they gain access to remote villages and weaving communities that tourists never reach. Many of the rugs are created by their own family members, using techniques passed down for generations. For more than 15 years, their collaboration has honoured true craftsmanship, from shearing the sheep to washing, spinning, dyeing, and weaving the wool.
Shipping & Return
  • All orders will be shipped within 7 days after payment (except during holidays)
  • The cost of shipping will be added to the final invoice.
  • For shipping outside of the EU please get in touch via mail or whatsapp
  • Custom fees might be applied for non EU deliveries and will be at charge of the customer.
  • Returning an article should be done within 14 days after reception. refunding will be applied if your return the article in perfect condition. shipping costs and custom fees will be at your charge
  • You are responsible for the address of delivery. LaSource is not responsible for a lost delivery in case of a mistake in the address
Payment
  • Payment should be handled directly with the payment tool in the webshop
  • You will have the choice to pay via creditcard, debitcard or paypal
  • LaSource is a small business exempt from VAT.
  • If you want an invoice please make a request via email or whatsapp
  • For orders outside the EU, please contact me via WhatsApp or email to make further arrangements regarding payment and transport
  • Before placing an order from outside of EU, make sure you check the custom duties that will be at your charge.
Maintenance
  • Vacuum your rug once a week maximum to avoid unnecessary damage of the wool
  • You can shake your rug once a month in the open air or you can turn it upside down for a few hours to remove all dust.
  • In case of a stain, soak the stain with a cloth, if needed you can use natural soap such as Marseille soap, Woolite, vinegar or sodium carbonate. Do this immediately for a better result!
  • Any fold mark will disappear gradually once you place the carpet on the floor

Terms & Conditions

Website: www.lasourceonline.com(hereinafter referred to as the "Platform") Owner:Christine NieberdingPieter Reypenslei 262640 Mortsel, BelgiumBusiness Number (KBO): BE0694.589.680Email: info@lasourceonline.comPhone: +32 486 024 825 (hereinafter "we," "Christine Nieberding," or the "Seller") I. General Terms of Use1. Scope of ApplicationThese General Terms of Use apply to any visit to or use of the Platform by an internet user (hereinafter "User"). By using the Platform, the User acknowledges reading and accepting these Terms. Deviations are only valid if agreed in writing. We reserve the right to modify the Terms at any time, but will apply the provisions in effect at the time of the User’s visit. 2. Platforma. Accessibility and NavigationWe take reasonable measures to ensure the Platform functions properly and securely. However, usage is at the User’s risk. We are not liable for malfunctions, interruptions, defects, or harmful elements. We may limit access or interrupt operations without prior notice. b. ContentChristine Nieberding determines Platform content and strives for accuracy. We may modify or remove content at any time without liability. Users should report illegal or infringing content via email. Downloads are at the User’s risk, and we are not responsible for data loss or system damage. 3. Links to Other WebsitesThe Platform may contain external links. These do not imply a relationship or agreement with external sites. We have no control over third-party websites and are not responsible for their content or any resulting damage. 4. Intellectual PropertyAll content on the Platform (texts, graphics, images, videos, databases, etc.) is owned or licensed by Christine Nieberding and protected by intellectual property laws. Users may access and view content for personal, non-commercial use only. Any reproduction, modification, or public sharing without written consent is prohibited. 5. Protection of Personal DataUser data is collected solely for internal purposes and processed according to GDPR and Belgian privacy laws. Details are available in the Platform’s Privacy Policy. 6. Applicable Law and JurisdictionThese Terms are governed by Belgian law. Disputes will be brought before the courts of the judicial district where Christine Nieberding’s office is located. 7. Other ProvisionsWe reserve the right to modify, suspend, or terminate the Platform or services without notice. Any breach of Terms may result in restricted access or other measures. Invalid provisions do not affect the remaining Terms. II. General Sales Conditions 1. Scope of ApplicationThese conditions define rights and obligations regarding purchases on the Platform (hereinafter "Customer"). Acceptance of these conditions is required to place an order. Deviations require written agreement. Conditions may be modified and apply from the date posted online. 2. Online StoreThe Platform presents products and services accurately, but presentation (e.g., photos) is not contractual. Availability is limited, and prices and taxes are listed online. 3. PricePrices may change at any time. Prices are in euros and exclude delivery outside the EU. Total cost, including applicable delivery fees, is displayed before order confirmation. Custom fees are the Customer’s responsibility. 4. Online OrderingOrders are made via the electronic form. Acceptance of these conditions is required to validate an order. Customers must provide valid contact and billing information and select delivery and payment methods. Orders may be blocked for non-payment or incorrect information. 5. Order Confirmation and Payment a. PaymentPayment is due at order confirmation. Customers guarantee authorization to use the chosen payment method. Orders may be canceled for non-payment or payment disputes. b. ConfirmationUpon payment validation, the Seller sends an order confirmation and invoice. Unavailable products will be replaced or refunded, with remaining items unaffected. 6. ProofOrders, communications, and payments are recorded digitally and archived as proof. 7. DeliveryDelivery occurs after payment confirmation. Customers must ensure accurate addresses. Damaged or open packaging must be reported at delivery. Returns must be requested within 14 days and be in original condition. Return costs are borne by the Customer unless otherwise stated. 8. Errors of DeliveryClaims for delivery errors or non-conformity must be made on delivery day or the next working day via phone (+32 486 024 825) or email (info@lasourceonline.com). Return instructions will be provided. 9. Product WarrantyThe Seller guarantees product conformity. Legal warranties apply for 2 years from delivery for defects or hidden flaws. Warranty excludes damage from misuse or causes unrelated to the product. 10. Right of WithdrawalCustomers may cancel purchases within 14 days of receipt, returning products in original condition. Exceptions include personalized or perishable items. Refunds occur within 14 days of receipt of returns. 11. Force MajeureEvents beyond control that prevent obligations are considered force majeure. Parties must notify each other promptly. Contracts may be terminated if events exceed three months. 12. Partial InvalidityInvalid provisions do not affect remaining conditions. 13. Non-WaiverFailure to enforce a provision does not constitute waiver. 14. TitleClause titles do not affect interpretation. 15. Applicable Law and JurisdictionThese conditions are governed by Belgian law. Disputes will be brought before the courts of the judicial district where Christine Nieberding’s office is located.By placing an order, the Customer confirms reading and accepting these Terms and Conditions without reservation.

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